All orders are shipped within 48 hours after payment is received. If an order is made on Friday after 4pm, on the weekend or public holiday, it will get processed on the next working day.
In the event that an order is returned back to us due to error in delivery information as provided by the customer, or failure to collect within the stipulated time frame as indicated by the postal service, customer is charged for a redelivery fee.
Domestic Shipping (FREE!)
We offer complimentary shipping within Singapore (YAY!) - Normal SingPost delivery for orders below $80 and registered delivery for orders above $80. Delivery time is estimated to take between 1 to 3 working days excluding the time needed to process the order.
*IMPORTANT* We will not be held responsible for any delayed/lost mail via normal post. As normal post does not come with a tracking number, please understand that we will not be able to assist to locate any lost parcel.
For peace of mind, you can top-up $5 for registered delivery for orders below $80.
Express Delivery (Singapore only)
Express same day delivery is available for a flat fee of $20. If payment is received after 12pm, the parcel will be delivered the next day. Email notification will be sent out when the order has been shipped. Please note, signature is required upon receiving the parcel from the courier.
Please email us at email@example.com if you can't see the shipping rates for your country at checkout. All international orders will be delivered using registered mail, where a signature is required upon receiving the parcel.
Customers will be liable for all applicable custom and import duties, special permits, product restrictions and other local requirements.